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How Call Centers Can Boost Donor Retention for Food Nonprofits
In 2023, 50 million people in America received charitable food…
Technology
Articles about technology trends, best practices, and more.
Giving Tuesday 2020: $1mil more than 2019
Giving Tuesday is a day we’re proud to be a part of. This year, ACD agents and solutions captured 18,972 donations totaling $2,653,600. That’s an increase of OVER $1 MILLION…
Unveiling PODS 2.0: new version on the way
PODS 2.0 is on the way! The new version of ACD’s premium database application is scheduled for release at the end of December. All existing data will be migrated and…
Donation Forms: Best Practices for Year-End Checklist
The giving season is around the corner and now is the time to ensure your online donation pages are ready for the influx of traffic. From contact information capture to…
SimpleScript: Demo and Information
See a live recording from the above demos here:https://acd-contactconnections.zoom.us/rec/share/fUVDZxKzNfASbhs3mUuZunqcLvq-PBa_3O6BHZgqw3RXWA8Upmbj3K8QfnE7D_VM.FDVAnFjf7ygPuPCS Access Passcode: Z@W32xCq Please note this session was recorded on 10/28/20, so some of the dates indicated during the session are…
Veteran-Owned Small Business Certification: Proud of This Distinction
ACD Direct, Inc. is excited to announce that it has been recognized as a Veteran-Owned Small Business (VOSB) by the U.S. Department of Veteran Affairs, Center for Verification and Evaluation….
Security is Top Priority: Keeping Data Safe
Data security and ensuring business continuity are ACD’s highest priority. ACD Direct is not only a PCI Service Level 1 and SOC2 certified provider that works directly with many payment…
