Company News

ACD’s New CEO: Doug Smith

ACD Direct is pleased to announce a shift in company leadership roles. Doug Smith, our Chief Revenue Officer, has replaced Noah Rosales as our Chief Executive Officer. Noah will remain…

August Pledge Drive

The Olympics, Back-to-School, and…….PBS PLEDGE! August was full of some amazing feats and the PBS pledge drive was no exception. ACD is proud to report our agents and technology helped…

Integrity, Service, Excellence, and ACD

By: Grace Corbin, Creative Coordinator  Almost 25 years ago, a young Air force Sergeant stationed at Kunsan Air Base in South Korea was tasked to re-wire his unit’s PBX phone system. After pursuing some guidance on the subject, he knew…

Product Development Department

You have probably noticed recent enhancements and new functionality across ACD products. That is thanks, in part, to our new Product Development Department. The Product Development Department oversees the initial…

Update: New Servers Installed

We’ve upgraded our servers! ACD has 35 servers located inside one of our data centers just outside of Salt Lake City, UT. Over the past two weeks, we have invested…

Giving Tuesday

Giving Tuesday 2020: $1mil more than 2019

Giving Tuesday is a day we’re proud to be a part of. This year, ACD agents and solutions captured 18,972 donations totaling $2,653,600. That’s an increase of OVER $1 MILLION…

Veteran-Owned Small Business Certification: Proud of This Distinction

ACD Direct, Inc. is excited to announce that it has been recognized as a Veteran-Owned Small Business (VOSB) by the U.S. Department of Veteran Affairs, Center for Verification and Evaluation….

Security is Top Priority: Keeping Data Safe

Data security and ensuring business continuity are ACD’s highest priority. ACD Direct is not only a PCI Service Level 1 and SOC2 certified provider that works directly with many payment…

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