We know that you’re busier than ever in November and December. From calendar yearend campaigns and holiday events to pledge drives and DRTV ad buys — ACD knows you could use an assist. That’s why we’ve been hard at work creating Giving Tuesday...
Data driven decision-making and thoughtful campaign planning are how Stations can maximize net revenue and improve the donor experience. However, managing giving campaigns one channel at a time and trying to put all the numbers together for the full picture is...
We are excited to introduce a new e-newsletter segment called ‘Client Connections’. Each month, we’ll interview a different client and discuss their experience with ACD. This month, we spoke with Ashley Melvin from the Wounded Warrior Project (WWP)....
For over 18 years, ACD has been revered as a call center, known for our customer service and round-the-clock support. However, while ACD performs all the functions of a call center, our services span far beyond that of a typical call center. ACD is actually a contact...
In this day and age, hackers are no longer lone actors at one workstation in a basement. They are sophisticated crime syndicates with powerful, cutting-edge technology and with more employees than most of our organizations. The stakes are high, as data is more...
The Olympics, Back-to-School, and…….PBS PLEDGE! August was full of some amazing feats and the PBS pledge drive was no exception. ACD is proud to report our agents and technology helped capture over $12 million this month to support this important...
Recent Comments