How Call Centers Build Community Connections for Food Donation Programs
Food insecurity continues to rise – and with it comes an increase in the use of food banks. If you’re part of a food donation program, your goal is to…
Nonprofits
4 Start-of-Year Matching Gift Tips to 2x Your Revenue
The start of a new year presents a fresh opportunity to maximize donations and drive more impact for your nonprofit. Following the holiday fundraising season, many donors are motivated to…
Is Your System Working? Audit Your Company
Customer experience is everything. A consistent, frictionless experience reduces inbound calls, nurtures loyalty, and encourages repeat shopping. If you’re not sure whether you’re delivering on customer expectations – and if…
How Call Centers Can Boost Donor Retention for Food Nonprofits
In 2023, 50 million people in America received charitable food assistance. The need to help community members in need is clear, and your food nonprofit is at the forefront of…
Reimagining Holiday Giving: The Impact of Personalization
‘Tis the season when non-profits receive the majority of their annual giving. However, with consumers tightening their belts, resulting in lower-than-anticipated giving during previous holiday seasons, non-profits need to deck…
2024 Giving Trends – What to Know
Giving season is here. Non-profits who maximize the opportunities of this time could take in as much as half of their annual donations – and build a pool of sustaining…
Prep Now for the Holiday Fundraising Season
‘Tis the season for holiday giving! The holiday season is a major fundraising opportunity for non-profits, accounting for 30-50% of annual revenue for many organizations. Even more importantly, most of…
Optimizing The Donor Journey with Matching Gift Touchpoints
In the ever-evolving landscape of nonprofit fundraising, organizations are constantly seeking ways to optimize the donor experience and maximize contributions. One often underutilized strategy is the integration of matching gift…
Boost Your Nonprofit Success with a Contact Center
Maintaining a human touch is vital for nonprofits. But keeping on top of inbound calls – let alone outbound campaigns – can be a challenge when staffing, technology, and free…
Recurring Donations and Matching Gifts: A Perfect Pair
Supplying your organization with sufficient revenue to power your efforts (behind the scenes and mission-facing alike) is a critical component of successful nonprofit management. When the sustaining impact of recurring…
