How to Fix Frustration and Donor Fatigue
Donor fatigue is one of those phrases that strikes fear into the heart of non-profits. It happens when donors reduce or stop their non-profit giving, and can have a significant…
Nonprofits
Leveraging AI to Support Hunger Relief Efforts
Food insecurity is a worldwide challenge. In 2023, 86.5% of US households were food secure – down from 87.2% in 2022, highlighting a growing issue. Globally, food insecurity is widespread,…
Why Phone Calls Still Matter for Nonprofit Fundraising
In an age of digital outreach, a telephone call might seem old-fashioned. But that’s part of the appeal. Analog and human, phone calls are a vital part of any fundraising…
Phonathons & Matching Gifts: Key Essentials to Keep In Mind
Fundraising is at the heart of many nonprofit organizations, and finding ways to maximize donor contributions is essential for sustaining programs and services. Phonathons and matching gifts are two powerful…
How Call Centers Build Community Connections for Food Donation Programs
Food insecurity continues to rise – and with it comes an increase in the use of food banks. If you’re part of a food donation program, your goal is to…
4 Start-of-Year Matching Gift Tips to 2x Your Revenue
The start of a new year presents a fresh opportunity to maximize donations and drive more impact for your nonprofit. Following the holiday fundraising season, many donors are motivated to…
Is Your System Working? Audit Your Company
Customer experience is everything. A consistent, frictionless experience reduces inbound calls, nurtures loyalty, and encourages repeat shopping. If you’re not sure whether you’re delivering on customer expectations – and if…
How Call Centers Can Boost Donor Retention for Food Nonprofits
In 2023, 50 million people in America received charitable food assistance. The need to help community members in need is clear, and your food nonprofit is at the forefront of…
Reimagining Holiday Giving: The Impact of Personalization
‘Tis the season when non-profits receive the majority of their annual giving. However, with consumers tightening their belts, resulting in lower-than-anticipated giving during previous holiday seasons, non-profits need to deck…
2024 Giving Trends – What to Know
Giving season is here. Non-profits who maximize the opportunities of this time could take in as much as half of their annual donations – and build a pool of sustaining…
