Nonprofits

How a Contact Center Can Help Achieve Your Nonprofit Fundraising Goals

How a Contact Center Can Help Achieve Your Nonprofit Fundraising Goals

Fundraising is vital to the sustainability and longevity of any non-profit. While giving can take many forms, a robust contact center setup is an invaluable asset when it comes to…

It's Here! Introducing Simple Donate

It’s Here! Introducing SimpleDonate

Fans of our platform PledgeCart will be excited to hear that we’ve been working on a new and improved online donation capture platform called SimpleDonate – and that after plenty…

Why Your NonProfit needs a Contact Center.

Why Your Non-Profit Needs a Contact Center Solution

Great customer service is mission-critical to non-profits. When you make your donors feel valued, heard, and supported, you’re more likely to drive loyalty–and repeat giving. But non-profits are often stretched…

Phonathon

How to Promote Matching Gifts During Your Phonathon

Is your organization planning an upcoming phonathon fundraiser? Make the most of your efforts with matching gifts⁠—doubling donations and increasing donor engagement overall. We’ll walk you through exactly how you…

Giving Tuesday

Giving Tuesday Contact Center Prep

Giving Tuesday is fast approaching, and according to the estimates, 2022 is going to be a record breaker. Whole Whale predicts that this year we’ll see $3.2 billion raised –…

Matching Gift Automation

How Matching Gift Automation Can Help You Raise More

Matching gifts are some of the most popular forms of corporate giving, and yet organizations continue to miss out on the opportunities time and time again.

Turning Emergency Donors

Disaster Donors: Turning Emergency Donors Into Continued Supporters

In disaster situations, the public steps up to help. Non-profits and charity organizations see an immense uptick in people wanting to lend their support through monetary gifts. Notably, much of…

seasonal sales spikes

Managing Seasonal Sales Spikes

With the holiday season comes string lights and eggnog – but also a seasonal increase in consumer demand. For some organizations, the holiday spike brings stress and supply chain issues….

Giving Tuesday – How ACD Can Help You

We know that you are busier than ever in November and December. From calendar year-end campaigns and holiday events to pledge drives and DRTV ad buys — ACD knows you…

Combined Pledge Drive Management- Making Life Easier For You

Data-driven decision-making and thoughtful campaign planning are how Stations can maximize net revenue and improve the donor experience. However, managing giving campaigns one channel at a time and trying to…

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