The Best of
Both Worlds

Strengthen your customer interactions.

We Specialize in
Contact Connections

Text, phone, email, chat or digital – the point of interaction is to provide outstanding service with successful outcomes. We are a technology company that connects people and data.

Our Team

Maurice Hardy

IT

Josh Rosales

Josh Rosales

Business Development

ACD Vicki Williamson

Vicki Williamson

Director of Client Services

Thomas Beringer

Thomas Beringer

IT Support

Kaja Thacker

Client Services

Mark Koenig

Mark Koenig

Software Engineering

Stephanie Ragland

Stephanie Ragland

Client Services

Kris Terrill

IT

Dahrah Muhammad

Dahrah Muhammad

Contact Center

Alyssa Defisher

Operations

Dolores Lobato

Call Center Leader

William (Bill) Davis

IT Leader

Kristi Green

Kristi Green

Contact Center

Tammy Bashioum

Tammy Bashioum

Support

Paige Ferraro

HR Leader

Mike Carpenter

Mike Carpenter

Product Leader

Whitney Carpenter

Whitney Carpenter

Client Services

Jeff Edwards

Client Services

Laura Lacayo

Client Services

Andy Walton

Andy Walton

Business Development

Taylor Defisher

Taylor Defisher

HR

Noah Rosales

CEO

Hannah Clark

Client Services

Gerry Ultreras

IT

Machaela DeSano

Client Services

Angie Pace

Angie Pace

Contact Center

Nancy Brown

Nancy Brown

Contact Center

Mark Anderson

Mark Anderson

IT Support

Anthony Purdom

IT

Yaritza Marquez

Yaritza Marquez

Client Services

Shedna Lordeus-Sanchez

Shedna Lordeus-Sanchez

Client Services

Join Our Team

Behind a great team are amazing individuals. At ACD we are shaping the future of contact interactions.
Start your career with us today!

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