The Best of Both Worlds

Strengthen your customer interactions.

We Specialize in Contact Connections

Text, phone, email, chat or digital – the point of interaction is to provide outstanding service with successful outcomes. We are a technology company that connects people and data.

Our Team

Stephanie Ragland

Client Services

Mollie Ditty

Administrative Assistant

Brett Lawson

Account Executive

Dahrah Muhammad

Contact Center

Paige Ferraro

HR Leader

Josh Rosales

Business Development

Vicki Williamson

Director of Client Services

Mark Anderson

IT Support

Alyssa Defisher


Noah Rosales


Maurice Hardy


Jeff Edwards

Client Services

Nancy Brown

Contact Center

Gerry Ultreras


Angie Pace

Contact Center

Kris Terrill


Bob Hird

Director Of Contact Services

Kaja Thacker

Client Services

William (Bill) Davis

IT Leader

Laura Lacayo

Client Services

Dolores Lobato

Call Center Leader

Kristi Green

Contact Center

Tom Schollmeyer

Chief Technology Officer

Tracy Dwyer

Contact Center

Hannah Clark

Client Services

Mike Carpenter

Product Leader

Renee DiNicola

QA Specialist

Yaritza Marquez

Client Services

Tammy Bashioum

Client Services Manager

Taylor Defisher


Join Our Team

Behind a great team are amazing individuals. At ACD we are shaping the future of contact interactions.
Start your career with us today!

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