We Specialize in
Contact Connections
Text, phone, email, chat or digital – the point of interaction is to provide outstanding service with successful outcomes. We are a technology company that connects people and data.
Our Team

Bob Hird
Director Of Contact Services

Mike Carpenter
Product Leader

Laura Lacayo
Client Services

Mollie Ditty
Administrative Assistant

Maurice Hardy
IT

Yaritza Marquez
Client Services

Mark Anderson
IT Support

Josh Rosales
Business Development

Hannah Clark
Client Services

Angie Pace
Contact Center

Kristi Green
Contact Center

Taylor Defisher
HR

Alyssa Defisher
Operations

Nancy Brown
Contact Center

Noah Rosales
CEO

Dolores Lobato
Call Center Leader

Stephanie Ragland
Client Services

Anthony Purdom
IT

Jeff Edwards
Client Services

Tracy Dwyer
Contact Center

Paige Ferraro
HR Leader

Vicki Williamson
Director of Client Services

Gerry Ultreras
IT

Brett Lawson
Account Executive

Raider Retolin
Product Management

Kaja Thacker
Client Services

Renee DiNicola
QA Specialist

Kris Terrill
IT

Tammy Bashioum
Support

Dahrah Muhammad
Contact Center

Tom Schollmeyer
Chief Technology Officer

Whitney Carpenter
Client Services

William (Bill) Davis
IT Leader
Join Our Team
Behind a great team are amazing individuals. At ACD we are shaping the future of contact interactions.
Start your career with us today!