The Best of Both Worlds

Strengthen your customer interactions.

We Specialize in Contact Connections

Text, phone, email, chat or digital – the point of interaction is to provide outstanding service with successful outcomes. We are a technology company that connects people and data.

Our Team

Jeff Edwards

Client Services

Alyssa Defisher

Operations

Eve Thompson

Eve Thompson

Client Services

Tracy Dwyer

Contact Center

Nancy Brown

Contact Center

Renee DiNicola

QA Specialist

Mollie Ditty

Administrative Assistant

Yaritza Marquez

Client Services

Laura Lacayo

Client Services

Mark Anderson

Professional Services

Bob Hird

Director Of Contact Services

Hannah Clark

Client Services

Josh Rosales

Business Development

Kristi Green

Contact Center

Vicki Williamson

Director of Client Services

Dahrah Muhammad

Contact Center

Tom Schollmeyer

Chief Technology Officer

Kaja Thacker

Client Services

Maurice Hardy

Professional Services

Kris Terrill

IT

Lisa Byrd

Lisa Byrd

Call Center

Jaime Walter

Jaime Walter

Human Resources Generalist

Paige Ferraro

HR Leader

Noah Rosales

CEO

William (Bill) Davis

Director of Technical Operations

Angie Pace

Contact Center

Stephanie Ragland

Professional Services

Gerry Ultreras

DevOps

Taylor Defisher

HR

Melissa Houghton

Melissa Houghton

Professional Services

Mike Carpenter

Director of Engineering

Wagner Previato

Wagner Previato

Business Development Executive

Dolores Lobato

Professional Services Manager

Tammy Bashioum

Client Services Manager

Join Our Team

Behind a great team are amazing individuals. At ACD we are shaping the future of contact interactions.
Start your career with us today!

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