The Best of
Both Worlds

Strengthen your customer interactions.

We Specialize in
Contact Connections

Text, phone, email, chat or digital – the point of interaction is to provide outstanding service with successful outcomes. We are a technology company that connects people and data.

Our Team

Bob Hird

Bob Hird

Director Of Contact Services

Mike Carpenter

Mike Carpenter

Product Leader

Laura Lacayo

Client Services

Mollie Ditty

Mollie Ditty

Administrative Assistant

Maurice Hardy

IT

Yaritza Marquez

Yaritza Marquez

Client Services

Mark Anderson

Mark Anderson

IT Support

Josh Rosales

Josh Rosales

Business Development

Hannah Clark

Client Services

Angie Pace

Angie Pace

Contact Center

Kristi Green

Kristi Green

Contact Center

Taylor Defisher

Taylor Defisher

HR

Alyssa Defisher

Operations

Nancy Brown

Nancy Brown

Contact Center

Noah Rosales

CEO

Dolores Lobato

Call Center Leader

Stephanie Ragland

Stephanie Ragland

Client Services

Anthony Purdom

IT

Jeff Edwards

Client Services

Tracy Dwyer

Tracy Dwyer

Contact Center

Paige Ferraro

HR Leader

ACD Vicki Williamson

Vicki Williamson

Director of Client Services

Gerry Ultreras

IT

Brett Lawson

Brett Lawson

Account Executive

Raider Retolin

Raider Retolin

Product Management

Kaja Thacker

Client Services

Renee DiNicola

Renee DiNicola

QA Specialist

Kris Terrill

IT

Tammy Bashioum

Tammy Bashioum

Support

Dahrah Muhammad

Dahrah Muhammad

Contact Center

Tom Schollmeyer

Tom Schollmeyer

Chief Technology Officer

Whitney Carpenter

Whitney Carpenter

Client Services

William (Bill) Davis

IT Leader

Join Our Team

Behind a great team are amazing individuals. At ACD we are shaping the future of contact interactions.
Start your career with us today!

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