The Best of Both Worlds

Strengthen your customer interactions.

We Specialize in Contact Connections

Text, phone, email, chat or digital – the point of interaction is to provide outstanding service with successful outcomes. We are a technology company that connects people and data.

Our Team

Melissa Houghton

Melissa Houghton

Professional Services

Noah Rosales

CEO

Taylor Defisher

HR

Paige Ferraro

HR Leader

Yaritza Marquez

Client Services

Tammy Bashioum

Client Services Manager

Alyssa Defisher

Operations

Kris Terrill

IT

Maurice Hardy

Professional Services

Kaja Thacker

Client Services

Jeff Edwards

Client Services

Laura Lacayo

Client Services

Dahrah Muhammad

Contact Center

Josh Rosales

Business Development

Tracy Dwyer

Contact Center

Brett Lawson

Account Executive

William (Bill) Davis

Director of Technical Operations

Tom Schollmeyer

Chief Technology Officer

Stephanie Ragland

Professional Services

Renee DiNicola

QA Specialist

Mike Carpenter

Director of Engineering

Hannah Clark

Client Services

Dolores Lobato

Professional Services Manager

Vicki Williamson

Director of Client Services

Mollie Ditty

Administrative Assistant

Mark Anderson

Professional Services

Gerry Ultreras

DevOps

Angie Pace

Contact Center

Kristi Green

Contact Center

Bob Hird

Director Of Contact Services

Nancy Brown

Contact Center

Join Our Team

Behind a great team are amazing individuals. At ACD we are shaping the future of contact interactions.
Start your career with us today!

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