People in America received charitable food assistance in 2023.
Fundraise Strategically
ACD’s multi-channel call center platform reaches donors through their preferred communication method and at the best time to give.
Follow Up for Repeat Giving
Convert one-time donors into repeat supporters.
Integrate with your donor database for automated check-ins and impact updates.
Call Center Agents
Route calls efficiently so your staff can focus on high-impact tasks.
Tap into external customer service reps for 24/7 donor support.
Gain Insight
Track donor engagement and campaign effectiveness with real-time analytics.
Identify high-performing strategies and areas for optimization.
Why Nonprofits Choose ACD Direct
20+ years of nonprofit experience
Secure, scalable call center solutions
AI-powered donor engagement tools
Multi-channel communication (Phone, SMS, Email, Chat)
PCI-compliant donation processing
“For over 10 years, ACD has been a reliable partner, providing top-notch service and accurate reports that help us meet pledge goals. They exceed expectations with custom donor reports and prioritize real client relationships. Their dedication makes them the best call center and membership services provider. We trust ACD to deliver year after year.”
Director, Broadcasting Nonprofit
