Why Your Nonprofit Needs a Matching Gift Solution
Equipping your nonprofit with the right tools and resources is…
Equipping your nonprofit with the right tools and resources is…
Articles about technology trends, best practices, and more.
Equipping your nonprofit with the right tools and resources is essential for successful fundraising. In addition to your online donation forms and contact center solution, a matching gift platform plays…
Personalization matters. Being able to provide a customer experience that takes into account an individual customer’s needs, interests, and unique customer journey is key to setting your brand apart. Fortunately,…
Giving Tuesday is a big deal for nonprofits – in fact, $3.1b was raised in just 24 hours in 2022! And with awareness about the day continuing to grow 2023…
The customer experience is paramount to success in today’s business climate. Customers not only expect businesses to be accessible through their preferred channels, but they also expect personalized support that takes…
There’s been a generational shift in how we use our phones. Gone are the days of tying up the landline. In fact, 8 in 10 people today won’t answer a call…
Fundraising is vital to the sustainability and longevity of any non-profit. While giving can take many forms, a robust contact center setup is an invaluable asset when it comes to…