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How to Fix Frustration and Donor Fatigue
Donor fatigue is one of those phrases that strikes fear…
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Articles about technology trends, best practices, and more.
How to Fix Frustration and Donor Fatigue
Donor fatigue is one of those phrases that strikes fear into the heart of non-profits. It happens when donors reduce or stop their non-profit giving, and can have a significant…
Leveraging AI to Support Hunger Relief Efforts
Food insecurity is a worldwide challenge. In 2023, 86.5% of US households were food secure – down from 87.2% in 2022, highlighting a growing issue. Globally, food insecurity is widespread,…
Why 24-7 Customer Support Matters in Hospitality
Your brand’s reputation is only as good as its customer satisfaction – and in hospitality, satisfaction is everything. Every question, request, or grievance must be solved promptly and smoothly, ensuring…
Why Phone Calls Still Matter for Nonprofit Fundraising
In an age of digital outreach, a telephone call might seem old-fashioned. But that’s part of the appeal. Analog and human, phone calls are a vital part of any fundraising…
Phonathons & Matching Gifts: Key Essentials to Keep In Mind
Fundraising is at the heart of many nonprofit organizations, and finding ways to maximize donor contributions is essential for sustaining programs and services. Phonathons and matching gifts are two powerful…
What is PCI Compliance, and Why Does it Matter?
No one wants their credit card information stolen. Unfortunately, credit card fraud is one of the most common types of fraud, with Experian noting there were over 214,000 reports of…
