Why Your Nonprofit Needs a Matching Gift Solution

Why Your Nonprofit Needs a Matching Gift Solution

Equipping your nonprofit with the right tools and resources is…

Why Your Nonprofit Needs a Matching Gift Solution

Why Your Nonprofit Needs a Matching Gift Solution

Equipping your nonprofit with the right tools and resources is essential for successful fundraising. In addition to your online donation forms and contact center solution, a matching gift platform plays…

Customer Experience

Leverage These Agent Tools to Provide Personalized CX

Personalization matters. Being able to provide a customer experience that takes into account an individual customer’s needs, interests, and unique customer journey is key to setting your brand apart. Fortunately,…

Giving Tuesday Prep

How to Prep for a Successful Giving Tuesday Campaign

Giving Tuesday is a big deal for nonprofits – in fact, $3.1b was raised in just 24 hours in 2022! And with awareness about the day continuing to grow 2023…

Focusing on the Customer

How Call Centers Help You Focus on Every Customer

The customer experience is paramount to success in today’s business climate. Customers not only expect businesses to be accessible through their preferred channels, but they also expect personalized support that takes…

The Benefits of Contact Center SMS Messaging

The Benefits of Contact Center SMS Messaging

There’s been a generational shift in how we use our phones. Gone are the days of tying up the landline. In fact, 8 in 10 people today won’t answer a call…

How a Contact Center Can Help Achieve Your Nonprofit Fundraising Goals

How a Contact Center Can Help Achieve Your Nonprofit Fundraising Goals

Fundraising is vital to the sustainability and longevity of any non-profit. While giving can take many forms, a robust contact center setup is an invaluable asset when it comes to…

Subscribe to Our Newsletter

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it. Privacy Policy