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Leveraging AI to Support Hunger Relief Efforts
Food insecurity is a worldwide challenge. In 2023, 86.5% of…
Technology
Articles about technology trends, best practices, and more.
The Power of API-Driven Workflows
An API, or Application Programming Interface, functions as a bridge between two different software programs, helping them interact and share data. At ACD, we are proud to offer a full…
Reimagining Holiday Giving: The Impact of Personalization
‘Tis the season when non-profits receive the majority of their annual giving. However, with consumers tightening their belts, resulting in lower-than-anticipated giving during previous holiday seasons, non-profits need to deck…
2024 Giving Trends – What to Know
Giving season is here. Non-profits who maximize the opportunities of this time could take in as much as half of their annual donations – and build a pool of sustaining…
How to Create a Memorable eCommerce Customer Experience
It’s a crowded marketplace out there. As of 2022, there were an estimated 24 million eCommerce sites globally – and that number has only grown as consumers continue to shift…
How to Improve Customer Service
Customer service is a vital part of the customer experience. It’s how your organization supports customers throughout the sales funnel—whether they need help with a product they’ve bought or are…
Prep Now for the Holiday Fundraising Season
‘Tis the season for holiday giving! The holiday season is a major fundraising opportunity for non-profits, accounting for 30-50% of annual revenue for many organizations. Even more importantly, most of…
