Box of food for a donation

Leveraging AI to Support Hunger Relief Efforts

Food insecurity is a worldwide challenge. In 2023, 86.5% of…

A collage of hands tie various strings together, symbolizing the streamlined API connection workflows ACD can assist with

The Power of API-Driven Workflows

An API, or Application Programming Interface, functions as a bridge between two different software programs, helping them interact and share data. At ACD, we are proud to offer a full…

Silver and white gift tags are strung up at various lengths

Reimagining Holiday Giving: The Impact of Personalization

‘Tis the season when non-profits receive the majority of their annual giving. However, with consumers tightening their belts, resulting in lower-than-anticipated giving during previous holiday seasons, non-profits need to deck…

Three gifts sit on a dark background with colorful neon bows

2024 Giving Trends – What to Know

Giving season is here. Non-profits who maximize the opportunities of this time could take in as much as half of their annual donations – and build a pool of sustaining…

A middle-aged Asian man smiles at a laptop holding a credit card symbolizing a memorable customer ecommerce experience

How to Create a Memorable eCommerce Customer Experience

It’s a crowded marketplace out there. As of 2022, there were an estimated 24 million eCommerce sites globally – and that number has only grown as consumers continue to shift…

A female customer service agent is happily having a discussion with a colleague.

How to Improve Customer Service

Customer service is a vital part of the customer experience. It’s how your organization supports customers throughout the sales funnel—whether they need help with a product they’ve bought or are…

a 3d contemporary collage of a hand giving a present to another hand inside of a computer screen to represent holiday fundraising giving season

Prep Now for the Holiday Fundraising Season

‘Tis the season for holiday giving! The holiday season is a major fundraising opportunity for non-profits, accounting for 30-50% of annual revenue for many organizations.  Even more importantly, most of…

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