New Feature: Bilingual IVR & Chat
At ACD, we’re all about breaking down barriers to communication. So, we’re proud to introduce a new product update: Bilingual IVR and Chat!
Product Updates
It’s Here! Introducing SimpleDonate
Fans of our platform PledgeCart will be excited to hear that we’ve been working on a new and improved online donation capture platform called SimpleDonate – and that after plenty…
ACD Troops Email Builder Update
Since the email confirmation builder has been around, we have all been quite busy over here at ACD. From requests to optimize customer email confirmations to providing a full-service setup…
Giving Tuesday – How ACD Can Help You
We know that you are busier than ever in November and December. From calendar year-end campaigns and holiday events to pledge drives and DRTV ad buys — ACD knows you…
New Feature: Email Confirmation Builder
Because we understand the important role email plays in the giving process and the need to make updates quickly in those emails, ACD invested in developing a self-service Email Confirmation…
New Feature: ACD Assist
Need an assist? With the ever-changing climate of donor growth, support, and cultivation, we could all use one! Let us help put the fun back into FUNdraising! ACD’s work with our…
SimpleScript Credit Card Protection Updates
Today, when fraud is more common than any of us would care to admit, ACD is working tirelessly to ensure we are taking the proper measures to eliminate the risk…
Audio Files Update: Refreshing Greeting & Hold Messages
Throughout the next month, ACD will be re-recording the standard greeting and hold messages for our client-partners to update and brighten the caller experience. Please note that all custom greetings…
New Gift Setting: Active Dates & Times for Premiums
ACD is always aiming to improve our products and services, and that is exactly what we accomplished with this new product enhancement. Now, client-partners can schedule the exact dates and…
PledgeCart: New Features We’re Excited About
We found a few ways to make PledgeCart even better! Thanks to the hard work of ACD’s Product Management team, ACD rolled out six new features and we are so…
