Streamline Your Pledge Drives with ACD’s SimplePremium System

As a non-profit, you’re used to doing a lot with a little. With ACD’s SimplePremium offer, getting it done just got easier. SimplePremium allows you to organize your shows, gifts, images, and other…

It's Here! Introducing Simple Donate

It’s Here! Introducing SimpleDonate

Fans of our platform PledgeCart will be excited to hear that we’ve been working on a new and improved online donation capture platform called SimpleDonate – and that after plenty…

Customer Experience

Elevate Your Customer Outreach with SimpleScript

An efficient and effective customer contact center is a powerful asset for any corporate or non-profit organization. One of the critical components driving this effectiveness is your reps’ ability to communicate…

Interactive Voice Response

What is Interactive Voice Response (IVR)?

If you’ve ever called up an organization and had an automated voice walk you through your menu options, you’ve interacted with an Interactive Voice Response system or IVR. IVR is…

Giving Tuesday – How ACD Can Help You

We know that you are busier than ever in November and December. From calendar year-end campaigns and holiday events to pledge drives and DRTV ad buys — ACD knows you…

Combined Pledge Drive Management- Making Life Easier For You

Data-driven decision-making and thoughtful campaign planning are how Stations can maximize net revenue and improve the donor experience. However, managing giving campaigns one channel at a time and trying to…

Call Corp

CallCorp Flexibility

Addressing Member Services Challenges

Staffing and communication challenges exist in member services departments across Public Media, and those challenges were compounded when COVID hit and forced staff to quickly transition to a work-from-home environment….

donation forms

Donation Forms: Best Practices for Year-End Checklist

The giving season is around the corner and now is the time to ensure your online donation pages are ready for the influx of traffic. From contact information capture to…

simple scipt

SimpleScript: Demo and Information

See a live recording from the above demos here: Access Passcode: Z@W32xCq Please note this session was recorded on 10/28/20, so some of the dates indicated during the session are…

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