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Make the CX Grade: Why Your College Needs a Contact Center
Whether you’re a small private college or a large public…
Technology
Articles about technology trends, best practices, and more.
SimpleScript: Demo and Information
See a live recording from the above demos here:https://acd-contactconnections.zoom.us/rec/share/fUVDZxKzNfASbhs3mUuZunqcLvq-PBa_3O6BHZgqw3RXWA8Upmbj3K8QfnE7D_VM.FDVAnFjf7ygPuPCS Access Passcode: Z@W32xCq Please note this session was recorded on 10/28/20, so some of the dates indicated during the session are…
10-20-2020
Veteran-Owned Small Business Certification: Proud of This Distinction
ACD Direct, Inc. is excited to announce that it has been recognized as a Veteran-Owned Small Business (VOSB) by the U.S. Department of Veteran Affairs, Center for Verification and Evaluation….
05-28-2020
Security is Top Priority: Keeping Data Safe
Data security and ensuring business continuity are ACD’s highest priority. ACD Direct is not only a PCI Service Level 1 and SOC2 certified provider that works directly with many payment…
11-21-2019
