Cloud-based Contact Center

8 Benefits of Cloud-Based Contact Centers

In 2024, on-premises means out of touch. The move to…

Veteran-Owned Small Business Certification: Proud of This Distinction

ACD Direct, Inc. is excited to announce that it has been recognized as a Veteran-Owned Small Business (VOSB) by the U.S. Department of Veteran Affairs, Center for Verification and Evaluation….

Security is Top Priority: Keeping Data Safe

Data security and ensuring business continuity are ACD’s highest priority. ACD Direct is not only a PCI Service Level 1 and SOC2 certified provider that works directly with many payment…

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