Matching Gift Touchpoints

Optimizing The Donor Journey with Matching Gift Touchpoints

In the ever-evolving landscape of nonprofit fundraising, organizations are constantly…

Tech Talk: Agile Development

Software development and enhancement changes need to be thoughtfully organized in order to deliver the best customer experience. Over the past year, ACD has worked to change the way we…

Server

Tech Talk: Server Upgrades Continue

Last month, we noted the server upgrades we made in our data center outside of Salt Lake City. The major server upgrade work has continued into this month. “ACD has…

Audio Files Update: Refreshing Greeting & Hold Messages

Throughout the next month, ACD will be re-recording the standard greeting and hold messages for our client-partners to update and brighten the caller experience. Please note that all custom greetings…

New Gift Setting: Active Dates & Times for Premiums

ACD is always aiming to improve our products and services, and that is exactly what we accomplished with this new product enhancement. Now, client-partners can schedule the exact dates and…

QR Code Case Study: Pledge Drive Success for WEDU

With the emergence of COVID-19, we have seen a resurgence of QR code usage. As QR codes became more commonplace, WEDU in Tampa, FL quickly realized that this could potentially…

Update: New Servers Installed

We’ve upgraded our servers! ACD has 35 servers located inside one of our data centers just outside of Salt Lake City, UT. Over the past two weeks, we have invested…

Subscribe to Our Newsletter

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it. Privacy Policy