Data security and ensuring business continuity are ACD’s highest priority. ACD Direct is not only a PCI Service Level 1 and SOC2 certified provider that works directly with many payment processors, we are also HIPAA compliant. We know that compliance is an essential component of customer trust, and we see compliance as the byproduct of a relentless focus on security.
Categories
Recent Posts
What is PCI Compliance, and Why Does it Matter?
No one wants their credit card information stolen. Unfortunately, credit…
How Call Centers Build Community Connections for Food Donation Programs
Food insecurity continues to rise – and with it comes…
The Role of Call Centers in Ensuring HIPAA Compliance
If your organization deals with medical data, HIPAA compliance is…
4 Start-of-Year Matching Gift Tips to 2x Your Revenue
The start of a new year presents a fresh opportunity…
What Makes a Great First Impression over the Phone?
The first interaction a customer has with your brand will…