The weeks before the PBS Pledge Drives are a crazy time at ACD, but what exactly goes into the average Pledge Drive? We decided to do some research and see just how much gets accomplished in one month. From gift loading to script updates, and text-to-donate to PledgeCart forms, ACD helps raise millions of dollars in every Drive.
Your contact center is critical to your organization’s success. But…
A great customer experience is critical to your organizational success….
Contact center data can provide powerful insights into your business…
Your contact center is one of the most critical parts…
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