The weeks before the PBS Pledge Drives are a crazy time at ACD, but what exactly goes into the average Pledge Drive? We decided to do some research and see just how much gets accomplished in one month. From gift loading to script updates, and text-to-donate to PledgeCart forms, ACD helps raise millions of dollars in every Drive.
Matching gifts are some of the most popular forms of…
In disaster situations, the public steps up to help. Non-profits…
When it comes to customer satisfaction, experience is everything; therefore,…
Flexibility and adaptability are two key themes in 21st-century business….
Your contact center is a critical point of customer interaction….
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