The Best of Both Worlds

Strengthen your customer interactions.

We Specialize in Contact Connections

Text, phone, email, chat or digital – the point of interaction is to provide outstanding service with successful outcomes. We are a technology company that connects people and data.

Our Team

William (Bill) Davis

Director of Technical Operations

Dolores Lobato

Professional Services Manager

Mollie Ditty

Administrative Assistant

Nancy Brown

Contact Center

Maurice Hardy

Professional Services

Yaritza Marquez

Client Services

Paige Ferraro

HR Leader

Brett Lawson

Account Executive

Josh Rosales

Business Development

Renee DiNicola

QA Specialist

Noah Rosales

CEO

Vicki Williamson

Director of Client Services

Gerry Ultreras

DevOps

Kristi Green

Contact Center

Tom Schollmeyer

Chief Technology Officer

Angie Pace

Contact Center

Tammy Bashioum

Client Services Manager

Jeff Edwards

Client Services

Stephanie Ragland

Professional Services

Mike Carpenter

Director of Engineering

Bob Hird

Director Of Contact Services

Laura Lacayo

Client Services

Kaja Thacker

Client Services

Kris Terrill

IT

Hannah Clark

Client Services

Taylor Defisher

HR

Dahrah Muhammad

Contact Center

Alyssa Defisher

Operations

Melissa Houghton

Melissa Houghton

Professional Services

Tracy Dwyer

Contact Center

Mark Anderson

Professional Services

Join Our Team

Behind a great team are amazing individuals. At ACD we are shaping the future of contact interactions.
Start your career with us today!

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