The Best of Both Worlds

Strengthen your customer interactions.

We Specialize in Contact Connections

Text, phone, email, chat or digital – the point of interaction is to provide outstanding service with successful outcomes. We are a technology company that connects people and data.

Our Team

Brian Lee Hackney

Contact Center Operations Specialist

Dolores Lobato

Professional Services Manager

Jeff Edwards

Client Services

Erik Ortiz-Guerrero

Contact Center

Maurice Hardy

DevOps

Devree Reardon

Devree Reardon

Client Services

Renee DiNicola

QA Specialist

Tammy Bashioum

Client Services Manager

Vicki Williamson

Associate Vice President

Dahrah Muhammad

Contact Center

Jaqueline White-Bromir

Jaqueline White-Bromir

Administrative Assistant

Bob Hird

Director of Operations

Paige Ferraro

HR Leader

Mike Carpenter

Director of Engineering

Trista Jobe

Quality Assurance Specialist

Vince Bedwell

Professional Services Engineer

Stephanie Ragland

Professional Services

Alyssa Defisher

Operations

Gerry Ultreras

DevOps

Tom Schollmeyer

Chief Technology Officer

Jett

Chief Barketing Officer

Yuridia Soto

Account Executive

Eve Thompson

Eve Thompson

Client Services

Noah Rosales

CEO

Timothy Farrar

Software Developer

Kiana Holman

Contact Center

Debbie Canfield

Debbie Canfield

Client Services

Lisa Byrd

Lisa Byrd

Contact Center

Kaja Thacker

Client Services

Melissa Houghton

Melissa Houghton

Junior TechOps Engineer

Becky Sowles

Becky Sowles

Contact Center

Ariana Jordan

Junior Account Executive

Josh Rosales

Business Development Executive

Lori Adamson

Client Services Administrator

Jaime Walter

Jamie Walter

HR

Kristi Green

Contact Center

Dani Nelson

Dani Nelson

Operations

Reyna Rodriguez

Junior Account Executive

Angie O’Grady

COO

Elizabeth Martinez

Account Executive

Join Our Team

Behind a great team are amazing individuals. At ACD we are shaping the future of contact interactions.
Start your career with us today!

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