The Role of Call Centers in Ensuring HIPAA Compliance

If your organization deals with medical data, HIPAA compliance is vital. Depending on the violation, fines for breaching HIPAA can range from $100 to $250,000, and may even result in jail time. With HIPAA breaches showing an upward trend since 2009 – with a whopping 133 million records exposed in 2023 – call centers must […]

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