Aria is the fun-loving, professional direct mail and telemarketing company from St. Cloud, Minnesota. What started in 1985 with two St. Cloud State University graduates has since grown into a powerhouse team of marketing professionals.
Today, Connect First has emerged as an industry leader, shaking up the CcaaS space and pushing the limits of what contact center software should and can do.
Donor Development Strategies
As more organizations and non-profits compete for fundraising dollars, it is critical for today’s non-profits to take the initiative to get out and talk face-to-face with the community that funds the services stations provide each and every day.
Double the Donation
ACD Direct’s integration with Double the Donation’s 360MatchPro allows organizations to incorporate matching gifts into their call scripts and ACD Direct online donation forms to identify match-eligible donors and automatically drive matches to completion.
We’ll be there for you every step of the way, from starting a business, a career, or a new initiative. Talented, down-to-earth people work at our firm, and we’re inspired to deliver outstanding expertise and care. We’re driven to help you take on the now and the next with inspired ideas, solutions and results.
Ignite Spot Accounting
The cause: his bookkeeper had made a mistake and had tried to cover it up with a series of journal entries. That one piece of news brought the entrepreneur to his knees. It was devastating. Eddy quit his job the very next day. No joke. He had no clients to drive revenue. What he did have was a belief that CEOs needed more than what the accounting world could give them.
As NICE inContact we are continuing our mission to help customers achieve their business goals, with market-leading cloud technology, outstanding expertise and service delivery, and an extensive, diverse partner ecosystem.
We currently work with contact centers, processing millions of customer conversations in order to help businesses unlock valuable data from voice interactions.
Imagine what could happen if your customers truly felt heard, understood and appreciated on each and every interaction with your company. Customers are changing. They are more savvy, more informed and many have unfortunately become accustomed to the poor experiences that have become the norm in most call centers. Reconnect with your customers by treating them like what they are…your company’s most important asset!
Patent-pending technology lets you build an entire day’s worth of break plans in seconds. Prompli is the first tool of its kind to help station’s build breaks and build knowledge about the impact of on-air fundraising messaging. Prompli integrates with ACD Direct to bring you real time donation information to share with your pitch team.