Why Your NonProfit needs a Contact Center.

Why Your Non-Profit Needs a Contact Center Solution

Great customer service is mission-critical to non-profits. When you make your donors feel valued, heard, and supported, you’re more likely to drive loyalty–and repeat giving. But non-profits are often stretched…


How to Promote Matching Gifts During Your Phonathon

Is your organization planning an upcoming phonathon fundraiser? Make the most of your efforts with matching gifts⁠—doubling donations and increasing donor engagement overall. We’ll walk you through exactly how you…

Giving Tuesday

Giving Tuesday Contact Center Prep

Giving Tuesday is fast approaching, and according to the estimates, 2022 is going to be a record breaker. Whole Whale predicts that this year we’ll see $3.2 billion raised –…

Matching Gift Automation

How Matching Gift Automation Can Help You Raise More

Matching gifts are some of the most popular forms of corporate giving, and yet organizations continue to miss out on the opportunities time and time again.

Turning Emergency Donors

Disaster Donors: Turning Emergency Donors Into Continued Supporters

In disaster situations, the public steps up to help. Non-profits and charity organizations see an immense uptick in people wanting to lend their support through monetary gifts. Notably, much of…

seasonal sales spikes

Managing Seasonal Sales Spikes

With the holiday season comes string lights and eggnog – but also a seasonal increase in consumer demand. For some organizations, the holiday spike brings stress and supply chain issues….

Giving Tuesday – How ACD Can Help You

We know that you are busier than ever in November and December. From calendar year-end campaigns and holiday events to pledge drives and DRTV ad buys — ACD knows you…

Combined Pledge Drive Management- Making Life Easier For You

Data-driven decision-making and thoughtful campaign planning are how Stations can maximize net revenue and improve the donor experience. However, managing giving campaigns one channel at a time and trying to…

New Gift Setting: Active Dates & Times for Premiums

ACD is always aiming to improve our products and services, and that is exactly what we accomplished with this new product enhancement. Now, client-partners can schedule the exact dates and…

QR Code Case Study: Pledge Drive Success for WEDU

With the emergence of COVID-19, we have seen a resurgence of QR code usage. As QR codes became more commonplace, WEDU in Tampa, FL quickly realized that this could potentially…

Subscribe to Our Newsletter

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it. Privacy Policy