ACD Direct is pleased to announce a shift in company leadership roles. Doug Smith, our Chief Revenue Officer, has replaced Noah Rosales as our Chief Executive Officer. Noah will remain active in the company as Chairman and President of ACD Direct, with the added role of CXO, Chief Experience Officer. Noah will focus much of his time on improving the Partner and donor experience with ACD.
Doug has worked at ACD over the past year, leading our Business Development team and client growth efforts. He comes with vast leadership experience, including a founding role at InContact, the world-leading CCaaS provider. Doug’s experience, drive, and knowledge make him an ideal fit for ACD during our next stage of growth.
Please feel free to reach out if you have any questions about this change.