The Olympics, Back-to-School, and…….PBS PLEDGE! August was full of some amazing feats and the PBS pledge drive was no exception. ACD is proud to report our agents and technology helped capture over $12 million this month to support this important broadcasting institution. We are so THANKFUL to our agents, partners, and staff that helped make this a winning month for PBS. It’s truly a team effort.
Categories
Recent Posts
Boost Your Nonprofit Success with a Contact Center
Maintaining a human touch is vital for nonprofits. But keeping…
How to Maintain a Human Element in Your Contact Center
If there’s a buzzword in 2024, it’s automation. We’re all…
Are You Delivering a Great Digital Customer Experience?
Online experiences are an increasingly important aspect of the customer journey….
Omnichannel and Multichannel Support: What’s the Difference?
Is your business team multichannel, team omnichannel, or team undecided? You…