RECENT NEWS

Be on the look out - Offers of Employment

06/29/2018

Offers of employment or contracted positions will always come from an email or domain that originates from acddirect.com.  Should you be contacted by someone outside of ACDDirect.com, please reach out to us by emailing acdhr@acddirect.com.  If you receive an offer that is not directly from acddirect.com, it's a scam.  If you are looking for a position with us, please review the opportunities listed on our website.

Be safe and validate any requests you receive!


YOU HAVE THE TALENT: Come Help Us Make a Difference

05/10/2018

Interested in working for ACD? Click here to see our latest job posting for IT Specialist. Interested in becoming an ACD agent, click here to find out how you can start.


PMDMC: Join us in Chicago

05/01/2018

The ACD Team will attending this year’s PMDMC July . Will we see you there? Let us know if you are attending by emailing us at ops@acddirect.com. We welcome the opportunity to meet.


OUR CLIENTS: We Value Our Partnerships

03/08/2018

ACD is dedicated to building long-lasting relationships. We believe that by working together we can develop and deliver innovative ideas and the best value for our clients. We are proud to announce our most recent partnerships with Central Piedmont Community College's WTVI in North Carolina, WDSE/WRPT in Minnesota and WQLN Public Media in Pennsylvania. ACD is excited about our new partners and the activities that will be generated by these relationships. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.


ACD IS EXPANDING: Welcome New Employees

02/06/2018

We are excited to welcome Louise Watson, Shaun Beecroft and Layli Pham to our ACD team. Louise (Lou) is putting her skills and experience to use in the role as Project Manager. Shaun has brought with him expertise in IT and overseeing the operations of our IT department as Supervisor. As we embark on revamping our eLearning, Layli will take the lead and manage this process as our Learning and Engagement Specialist.

In March, David Owens joined our team as the HR Generalist to revitalize. David comes with a depth of HR knowledge and experience that lends itself to ACD's continued growth and improvement as a company.

We're excited to welcome all of our new team members and look forward to the expertise each one will bring in 2018!


VALUE OF CHAT SUPPORT: Engage and Assist in Real-Time

01/10/2018

Would you like to engage your supporters from your website? Want to provide immediate access to help? One of the fastest growing support vehicles is Online Chat. Many customers are choosing web based support options instead of the phone for convenience, time management and accessibility. Our Web Based Chat is affordable and provides easy access for your customers by embedding the application anywhere on your website.

For questions or to request a demo, contact:

Josh Rosales, Business Development 801-896-1011 joshr@acddirect.com